Privacy policy

This Privacy Policy describes how stripeinteriors.co.uk (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions or want more information about our privacy practices, please contact us by e-mail at ask@stripeinteriors.co.uk or by mail using the details provided below:

Stripe Interiors, United Kingdom

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See below for more information about what Personal Information we collect and why.

Device information. Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site. Source of collection: collected automatically when you access our Site using cookies and similar technologies. Disclosure for a business purpose: shared with our website provider, Squarespace. Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

Order information. Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for delivery, and provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information relating to our products or services. Source of collection: collected from you. Disclosure for a business purpose: shared with our website provider, Squarespace, and our payment processor. Personal Information collected: name, billing address, delivery address, payment information, email address, and phone number.

Customer support information. Purpose of collection: to provide customer support. Source of collection: collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Squarespace to power our website and online store. You can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, arranging delivery of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, we process your personal information under the following lawful bases:

Your consent; the performance of the contract between you and the Site; compliance with our legal obligations; to protect your vital interests; for our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your rights' section below.

Automatic decision-making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our website and payment providers may use limited automated tools to help prevent fraud, such as flagging unusual account or payment activity, but these do not have a legal or otherwise significant effect on you.

Your rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at ask@stripeinteriors.co.uk.

Your Personal Information is processed and stored by our service providers, including Squarespace, in the United States. Where this occurs, transfers are made under appropriate safeguards, including Standard Contractual Clauses and recognised data transfer frameworks. For more information on how Squarespace complies with data transfer requirements, see: https://www.squarespace.com/privacy.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, and analytics cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor.

You can view and manage your cookie preferences for this Site at any time using the cookie preference tool available on the Site. This tool lists the specific cookies in use, their purpose, and how long they are stored, and allows you to accept or decline non-essential cookies.

You can also control and manage cookies through your browser settings. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. For more information on how to modify your browser settings or how to block, manage or filter cookies, please visit www.allaboutcookies.org.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Data Protection Complaints

If you have a concern about how we collect, use, or store your personal data, you have the right to make a formal complaint.

Please contact the Stripe Interiors team at ask@stripeinteriors.co.uk with the subject line "Data Protection Complaint", including your name, contact details, and a description of your concern. We will acknowledge your complaint within 30 days of receiving it and aim to resolve it without undue delay.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO):

Website: https://ico.org.uk/make-a-complaint Telephone: 0303 123 1113

Last updated: [date you publish this on Squarespace]